
GENERAL TERMS AND CONDITIONS
1. Registration Procedure
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All registrations for lessons, camps or events must be made via the dedicated online form.
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Payment must be made immediately online at the time of registration.
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If payment is not completed within 15 minutes, the request will be automatically cancelled.
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Upon receiving your request, you will receive an email confirmation of your application (not a definitive registration).
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Our team will then manually verify availability, level, spoken languages, time preferences and group formation.
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Once a suitable group has been found, you will receive a final confirmation email with all necessary details.
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If no suitable group can be formed, the amount paid will be fully refunded.
2. Individual Registrations and Levels
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Individual registrations are accepted but have lower priority than group registrations (3 to 4 players).
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The academy strives to form homogeneous groups, but by registering individually, you accept the risk of joining a slightly mixed-level group.
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Reorganization may occur at the start or during the cycle if needed.
3. Payment
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Payment is required at the time of registration.
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If payment is not made within 15 minutes, the registration will be cancelled automatically.
4. Refund Policy
For groups lessons:
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Cancellation more than 1 month before start: 30% admin fee retained.
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Cancellation between 30 and 1 day before start: 50% admin fee retained.
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Cancellation or dropout after the course starts: no refund, even with a medical certificate.
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Missing one or more sessions: non-refundable, even with a medical certificate.
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Replacement is possible with a person of the same level, subject to academy approval and payment.
Name and surname must be emailed in advance to: galapadelspirit@hotmail.com
For camps and events:
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Cancellation more than 15 days before: 50% admin fee retained.
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Cancellation less than 15 days before: 30% admin fee retained.
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Absence during one or more days: non-refundable, even with a medical certificate.
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Replacement possible with prior approval and payment by the replacement.
5. Replacements
Participants may be replaced temporarily or permanently, provided:
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The replacement has a compatible level.
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The academy is informed in advance via email.
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For permanent replacement, the new participant pays the remaining sessions.
6. Weather and Force Majeure
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In case of unplayable weather (persistent rain, frost, snow), lessons may be cancelled, postponed or rescheduled where possible.
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We follow the IRM weather codes:
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Yellow: lessons go ahead or are adapted.
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Orange: lessons may be cancelled for safety reasons.
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Red: lessons are automatically cancelled.
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Force majeure (site closure, pandemics, extreme events) releases the academy from any obligation to refund. Alternatives may be proposed where possible.µ
7. Lesson Organization
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Schedules, locations and coaches may occasionally change.
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Teaching materials are provided, but each player is responsible for their own equipment (racket, clothes, shoes).
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Group reorganization may occur during the cycle if needed.
8. Safety, Insurance and Liability
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Participants must have civil liability insurance.
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A sports accident insurance is also recommended.
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Gala Padel Spirit declines all responsibility in case of injury, loss or theft.
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Minors must be accompanied to the courts and picked up on time.
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Parental consent and emergency contact details are required for minors.
9. Communication, Image Rights and Behaviour
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Photos or videos may be taken during activities for communication purposes.You may object via the registration form.
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Personal data is processed only for internal use and in accordance with the GDPR.
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You may request access, correction or deletion of your data via: galapadelspirit@hotmail.com
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Respectful behaviour toward coaches, fellow players and equipment is expected. Serious or repeated misconduct may result in exclusion without refund.
10. Disputes
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In the event of a dispute, an amicable solution will be sought. If this is not possible, only the courts of Brussels will have jurisdiction.